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Thanksgiving Day

Monday, October 14, 2024

Open for Urgent Care

9 am to 11:30 am

 

*Please note that regular clinic hours will resume on October 15th.

*Limited spots available for Urgent Care.

*If you have a medical emergency, please call 911

 

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Notice to our Patients

Changes To Our Urgent Care Clinic

As we transition into a new normal, post-COVID pandemic, and in an effort to improve the quality of care for our patients, as of December 5, 2022, we will no longer offer general Urgent Care phone call appointments with the exception of UTIs, Prescription Refills and COVID symptoms.  If you need to see a physician for an urgent medical issue, you will be asked to attend the Grandin Medical Urgent Care Clinic in person.

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Medeo Online Bookings Available:
Book a phone call appointment online today!

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Have Technical Issues with Medeo? Contact support by clicking the link below, then General Support Button and complete the form.

Medeo Support

Our Appointment Bookings:
Appointment bookings may be made during regular clinic hours by calling 780-459-5581 (Monday through Friday 9:00 a.m. – 12:00 p.m. & 1:00 p.m. – 4:30 p.m.) or through the PRINCE88. (Please note online appointment booking is for phone call appointments only)

***DUE TO REGULATORY ISSUES, WE ARE UNABLE TO PROVIDE MEDICAL SERVICES OUTSIDE OF CANADA, INCLUDING TELEPHONE CONSULTS.***

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Our Appointment Policies:
When a patient cannot attend an appointment, the clinic MUST be notified within one business day of the scheduled appointment. If the clinic is not advised, the appointment will be registered as a ‘no show’ appointment. When a patient is a ‘no show’ for a scheduled appointment, they will be notified by telephone. A $40 charge may be applied following a second ‘no show’ appointment. A third missed appointment may result in ongoing Clinic care being reviewed.

For those seeking a new family physician, please call our switchboard at 780-459-5581 and press 1. New patients are accepted on a limited basis on our monthly booking days.

Or follow this link to the St. Albert and Sturgeon PCN Physician Directory

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We are working to serve you better!
Please call and book your appointment today with our centralized reception staff. Please check in with our reception team when you arrive at the clinic. We thank you for your patience and support! 780-459-5581

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For those seeking a new physician, please follow this link to the St. Albert and Sturgeon PCN Physician Directory

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